Workday is a leading provider of cloud-based enterprise software products such as Human Capital Management, Talent, Finance, Student, Planning etc. These products produce a wealth of natural language data. However, this data is unstructured and denormalized. Retrieving relevant information from such data is a challenging task. Using simple index-based search methods can only take us so far. The Data Science team at Workday is determined to apply Machine Learning and AI to make search better across Workday’s products.
In this session, we present to you, how we use word embeddings to normalize the data and add structure to it. We will also talk about using word representations to make search intelligent. The specific use cases we will discuss are adding synonyms detection and entity-recommendation.
In this talk, we will focus on the word-embeddings techniques explored, metrics used to evaluate Natural Language Processing Models, tools built, and future work as a part of improving search.